Associates in Pediatrics, SC: Pediatric Care in Elgin ...
Pediatrics • Elgin, IL
Ratings by platform
- Apple Maps: 2.2/5 stars
- Facebook: 86% recommend (48 reviews)
What patients say
Patients praise
- Access to same-day appointments and quick scheduling in some cases
- Long-standing positive relationships with specific providers (e.g., Dr. Nadelman)
- Some patients report appreciation for the 24/7 care model and general pediatric healthcare services offered across multiple locations
Common complaints
- Long wait times for appointments and during visits
- Unprofessional, dismissive, or condescending staff and provider behavior
- Poor administrative management, including scheduling errors, last-minute cancellations, and lack of responsiveness to patient inquiries
- Strict cancellation fee policies contrasted with poor service consistency
- Difficulties with insurance and billing practices
In patients' words
"After a long wait, Dr. Rupal rushed through my children’s appointment and spoke to me in a dismissive, condescending manner. ... My daughter left the clinic in tears, feeling humiliated and unheard."
— LocalityBiz"This is the 4th time we have waited over an hour for the doctor to see us. They charge 25 for missed appointments but can't seem to schedule anything on time."
— Yelp"They're great at same day appointments. They fit my kids in quickly, and they also work to schedule them for same day visits."
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