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The Hospitals of Providence

Neurosurgery • El Paso, TX

★★★☆☆3.0/543 reviews across 1 platform

Ratings by platform

  • WebMD/Vitals (individual doctors): 3/5 (43 reviews)

What patients say

Patients praise

  • praise for successful surgical outcomes and pain relief
  • recognition of professional, knowledgeable, and compassionate demeanor in some providers
  • positive feedback on clear explanations of complex conditions and MRI results
  • reports of helpful and friendly office staff

Common complaints

  • reports of rude or dismissive bedside manner
  • complaints regarding long wait times and rushed appointments
  • some negative experiences with communication and explaining conditions
  • individual reports of surgical complications or dissatisfaction with outcomes

In patients' words

"I love Dr. Trier and his staff. He just did my neck surgery on June 27,2024 and did an amazing job. I feel great. He is very understanding and he listens to his patient."

— WebMD user review for Dr. Todd Trier

"Dr. Gupte is an excellent doctor and surgeon and we are fortunate to have him in El Paso. I was nervous about my surgery... but Dr. Gupte’s confidence, kindness, and competence were apparent."

— WebMD user review for Dr. Akshay Gupte

"Bad attitude doctor and his partner Trier who we also had to see in hospital is terrible, just rude."

— Vitals user review for Dr. Luis Vasquez

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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