El Monte Low Cost Health Clinic - Priority Care Medical ...
Primary Care • El Monte, CA
Ratings by platform
- Yelp/MapQuest: 3.5/5 (19)
- Bdir.in: 2.6/5 (5)
- Birdeye: 3.6/5 (78)
What patients say
Patients praise
- Friendly and caring support staff, including medical assistants
- Efficient and professional service for specific needs like vaccinations (for some patients)
- Helpful communication (reminders for appointments)
- Accessibility and affordability as a low-cost community health center with sliding scale fees
Common complaints
- Long wait times, often exceeding 1-2 hours despite having appointments
- Dissatisfaction with administrative efficiency and appointment scheduling (e.g., overbooking)
- Complaints regarding communication, staff attitude, or perceived lack of thoroughness by some providers
- Difficulty with the referral process
In patients' words
"Appointments mean nothing here. Each time weve been there, weve waited for hours to only be seen for 5 mins... If you do get referred here, request another office so you dont waste your entire day for nothing!"
— Anonymous patient review (via kyeleedds.com)"Super friendly staff. Efficient, clean, streamlined service. Came here for a vaccine and was met with a smile."
— Colleen A. (Yelp/MapQuest review)"Frank needed a doctor that listened to his concerns, and answered his questions. Dr. Massaghi MD is an experienced family medicine doctor at Priority Care Medical Group of El Monte. Mr. Herrera talks about his experience with Dr. Massaghi and the supporting staff at PCMG El Monte."
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