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El Monte Community Clinic

Primary CareEl Monte, CA

★★★★☆3.8/5294 reviews across 2 platforms

Ratings by platform

  • aggregated review data: 3.9/5 (277)
  • unilocal.com.br: 2.5/5 (17)

What patients say

Patients praise

  • Some patients praise individual doctors for being attentive and thorough
  • Helpful and kind nursing staff noted by some visitors
  • Efficient processes for specific services like lab work reported by some users

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Poor communication and unhelpful phone support
  • Inconsistent service quality and unprofessional conduct by some staff

In patients' words

"Making an appointment here is seriously the WORST! ...Every time I was caller #1, I would get the message saying they are receiving a high volume of calls & I had no choice but to leave my number for a call back or to hang up. What do you know, I leave a call back number and then never receive a call back."

Unilocal review

"While El Monte Comprehensive Health Center has the potential to serve the community well, the constant delays, poor communication, and inconsistent service overshadow the good."

Promallu review

"Couldnt figure out how to get in so I called to confirm the appointment but the phone lines kept going straight to voicemail. Finally went in, and saw that the receptionist was too busy on her personal cell phone... Horrible service. Definitely switching clinics."

Localitybiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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