El Monte Comprehensive Health Center
Primary Care • El Monte, CA
Ratings by platform
- Aggregated platforms, Yelp, MapQuest: Approximately 3.9/5 (aggregated) and 2.5/5 (Yelp/MapQuest) (277 total aggregated reviews, 46 reviews on MapQuest)
What patients say
Patients praise
- Some specific physicians are highly regarded for listening to patients and explaining things well
- Cleanliness of the facility is occasionally praised
- Efficient lab/blood draw services noted by some patients
- Helpful and professional interactions with certain nursing and medical staff
Common complaints
- Extreme difficulty in scheduling appointments and reaching staff by phone
- Long wait times for both primary care and specialists
- Reports of rude or unhelpful front desk/receptionist staff
- Frustration with automated callback systems that fail to return calls
In patients' words
"Every time I called they would tell me to leave my number & they will call me back… I never received a call back."
— Unilocal Review"Probably one of the worse medical care systems i have ever been to. They over book patients and just to see a dr the wait times are 3 to 5 months."
— Promallu Review"She really takes time to listen & you won’t feel rushed. She explains everything thoroughly & makes sure you understand. She’s the definition of a good doctor"
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