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Ear, Nose, and Throat | DHR Health | Edinburg Hospital &amp logo

Ear, Nose, and Throat | DHR Health | Edinburg Hospital &amp

Otolaryngology (Ear, Nose, and Throat)Edinburg, TX

★★☆☆☆2.4/5193 reviews across 3 platforms

Ratings by platform

  • Birdeye (DHR Health Emergency Room): 2.3/5 (152 reviews)
  • Birdeye (DHR Health Surgery Institute): 2.5/5 (13 reviews)
  • Healthgrades (Dr. James Wright, ENT): 2.6/5 (28 reviews)

What patients say

Patients praise

  • Specialized and comprehensive ENT care services
  • Compassionate care from individual physicians and clinical staff
  • Recognition as a favorite clinic in local community awards
  • Positive outcomes in specific departments like behavioral health and women's hospital care

Common complaints

  • Long wait times for appointments and at facilities
  • Difficulty in reaching the office via phone or scheduling appointments
  • Concerns regarding billing processes and high costs
  • Staff professionalism and customer service issues

In patients' words

"Dr. Mel Medina's attention and detail to answering complex questions was excellent. Great asset to DHR. Best ENT in Valley."

DHR Health ENT patient feedback page

"It's all about money. They called several times to remind me of the appointment. All the drama to make me wait four hours!"

Birdeye (DHR Health Surgery Institute review)

"THEY DO NOT ANSWER THEIR PHONE AND THE WAIT TIME IS VERY LONG!!"

Healthgrades (Dr. James Wright, ENT review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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