Physical Therapy Edinburg, TX - Performance Therapeutics
Physical Therapy • Edinburg, TX
Ratings by platform
- Birdeye: 4.9/5 stars (113 reviews)
What patients say
Patients praise
- High quality of physical therapy care and knowledgeable therapists
- Friendly and helpful staff in many instances
- Effective rehabilitation and recovery experiences for conditions such as surgery recovery and strokes
- Generally welcoming and warm environment
Common complaints
- Concerns regarding communication and professionalism, specifically regarding billing specialists not returning calls
- Reports of difficulty navigating insurance processes and scheduling appointments
- Complaint regarding lack of flexibility or accommodation for a patient with a disability during masking requirements
In patients' words
"Exercises helpful. Physical therapist are knowledgeable and very helpful as well."
— Birdeye review"My father in law was recently turned away because he couldn’t breathe under his mask... they knew he has Lou Gehrig’s disease and refused to accommodate."
— Birdeye review"Was told I would have a return call from Billing specialist and it's now been three weeks and five messages left... Unprofessional."
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