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DHR Health

Neurology • Edinburg, TX

★★★☆☆2.7/5226 reviews across 4 platforms

Ratings by platform

  • Birdeye (DHR Health Behavioral Hospital): 3.6/5 (54 reviews)
  • Birdeye (DHR Health Emergency Room): 2.3/5 (152 reviews)
  • Birdeye (DHR Health Surgery Institute): 2.5/5 (13 reviews)
  • Birdeye (DHR Health Orthopedic & Sports Therapy Institute): 3.7/5 (7 reviews)

What patients say

Patients praise

  • knowledgeable and skilled physicians
  • compassionate and attentive care from specific providers and nurse practitioners
  • thorough diagnostic and treatment planning processes
  • staff friendliness in certain departments, such as therapy and specific neurology clinics
  • successful recovery and surgical outcomes for some patients

Common complaints

  • long wait times for appointments and in the waiting room
  • perceived unprofessional or rude staff behavior
  • billing and financial process concerns
  • accessibility issues such as lack of automatic door openers for patients with limited mobility
  • negative interactions with specific physicians regarding bedside manner or communication

In patients' words

"I had to come on here to leave a review. The NP Michelle was amazing. Such a sweet patient informative doctor. Super grateful she took her time with my mother and I. In all experiences many doctors are in and out but she wasn’t."

— LocalityBiz review of DHR Health Neuroscience Institute Neurosurgery

"The doctor was rude and condescending... The doctor seemed frustrated during my visit and wanted to get it over quickly even though I was already in the patient room a full hour before being seen."

— LocalityBiz review of DHR Health Neuroscience Institute Neurosurgery

"Dr. Cruz is one of the most compassionate physicians out there. I am so grateful to have had someone like him deliver my diagnosis, as well as advocate for me in so many ways: insurance appeals and so much more."

— DHR Health physician profile review for Dr. R. Alejandro Cruz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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