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DHR Health

Endocrinology • Edinburg, TX

★★☆☆☆2.3/5165 reviews across 2 platforms

Ratings by platform

  • Birdeye (DHR Health Emergency Room): 2.3/5 (152 reviews)
  • Birdeye (DHR Health Surgery Institute): 2.5/5 (13 reviews)

What patients say

Patients praise

  • High praise for specific endocrinology providers, particularly Dr. Palacios
  • Patients appreciate the professional and knowledgeable care provided in the Diabetes & Endocrinology specialty
  • Positive feedback on patient-centered approaches in the specialty clinic

Common complaints

  • Concerns regarding administrative/billing processes and costs
  • Reports of long wait times for appointments and care
  • Instances of perceived unprofessional staff behavior
  • Accessibility challenges for elderly/disabled patients

In patients' words

"The best place for diabetics. Thank you Dr Diego Palacios! Excellent care. Dr Palacios saw me, quickly assessed the issue based on my history."

— DHR Health Physician Profile

"Do NOT come to this ER unless you have a lot of money just lying around... The reason for the 1-star review is the nonsensical bill amount and billing process."

— Birdeye Review

"Terrible. It's all about money. They called several times to remind me of the appointment. All the drama to make me wait four hours!"

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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