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Diabetes & Endocrinology | DHR Health | Edinburg Hospital & ER logo

Diabetes & Endocrinology | DHR Health | Edinburg Hospital & ER

EndocrinologyEdinburg, TX

★★☆☆☆2.3/5165 reviews across 2 platforms

Ratings by platform

  • Birdeye (DHR Health Emergency Room): 2.3/5 (152)
  • Birdeye (DHR Health Surgery Institute): 2.5/5 (13)
  • U.S. News & World Report (Overall Hospital): 87% recommendation rate (N/A)

What patients say

Patients praise

  • High praise for specific endocrinology providers, particularly Dr. Palacios
  • Patients appreciate the professional and knowledgeable care provided in the Diabetes & Endocrinology specialty
  • Positive feedback on patient-centered approaches in the specialty clinic

Common complaints

  • Concerns regarding administrative/billing processes and costs
  • Reports of long wait times for appointments and care
  • Instances of perceived unprofessional staff behavior
  • Accessibility challenges for elderly/disabled patients

In patients' words

"The best place for diabetics. Thank you Dr Diego Palacios! Excellent care. Dr Palacios saw me, quickly assessed the issue based on my history."

DHR Health Physician Profile

"Do NOT come to this ER unless you have a lot of money just lying around... The reason for the 1-star review is the nonsensical bill amount and billing process."

Birdeye Review

"Terrible. It's all about money. They called several times to remind me of the appointment. All the drama to make me wait four hours!"

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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