Arthritis and Rheumatology Center, PC
Rheumatology • East Point, GA
Ratings by platform
- Birdeye: 4.7/5 (146 reviews)
- Birdeye: 4.6/5 (193 reviews)
What patients say
Patients praise
- physicians are frequently praised for being knowledgeable, compassionate, and attentive
- many patients feel heard and valued by the clinical providers
- appreciation for comprehensive, one-stop medical services in some locations
- some staff members recognized as helpful and efficient
Common complaints
- reports of unprofessional, rude, or inconsistent administrative staff
- complaints about billing, insurance communication, and high up-front costs
- concerns regarding high staff turnover and lack of follow-up/communication
- reports of long wait times and scheduling issues
- clinical concerns including infusion process issues and communication gaps regarding side effects
- legal/regulatory settlement related to False Claims Act and infusion service practices
More clinics in East Point
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Patients praise: Compassionate and thorough medical providers · Professional and kind office staff.
Arthritis and Rheumatology of Georgia
Patients praise: Physicians are described as caring, thorough, excellent, and great listeners · Patients feel valued and heard, with providers who take their time during visits.
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Heart and Vascular Care
Patients praise: Praise for physician bedside manner and clinical competence · Staff described as pleasant and professional by some patients.
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Patients praise: High provider-specific satisfaction ratings (typically 4.8-4.9/5) · Some patients report positive interactions with front office and nursing staff.
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