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Ruth Clark-Brown, MD - The Heart Center of the Oranges, PA
Neurology • East Orange, NJ
Ratings by platform
- Birdeye/Google: 1.8/5 (43 reviews (Birdeye/Google aggregated))
- Healthgrades (Practice rating): 1.0/5 (1 review)
What patients say
Patients praise
- Attentive and professional care from Dr. Clark-Brown specifically
- Thorough medical approach and willingness to answer patient questions
- Accommodating office environment for some patients
Common complaints
- Long wait times (often exceeding one hour)
- Reports of rude, dismissive, or unprofessional staff interactions
- Difficulties with scheduling, including appointments being delayed or rescheduled without notice
- Concerns regarding office environment comfort (e.g., room temperature)
In patients' words
"One reviewer spoke highly of Dr. Clark and the staff, describing them as 'the best' and 'so sweet and good at their jobs.' They acknowledged that wait times could be up to two hours but stated that Dr. Clark's thoroughness and genuine care for her patients made the wait worthwhile."
— Dr. Rachele Iidelman's summary of patient experiences"Wait at least an hour, no matter when you come in... You are not treated like a human being, your concerns will be mostly ignored... Terrible place to go, unpleasant doctors, and a massively overworked staff who do not have the time or energy to help you."
— Healthgrades user review"I brought my grandmother here, and the experience was extremely disappointing from start to finish... Appointments were delayed or rescheduled without notice... the staff was rude, dismissive, and completely unhelpful."
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