Cornerstone Family Practice | East Lansing, MI
Family Medicine • East Lansing, MI
Ratings by platform
- Apple Maps: 2.8/5 (21)
- Healthgrades (for Dr. Ivan Morris): 3.4/5 (8)
What patients say
Patients praise
- Professional and caring staff/providers
- Ease of scheduling appointments and quick access to care
- Thorough evaluations and clear communication from doctors
- Efficient office operations (short wait times)
Common complaints
- Difficulties with patient portal communication
- Lack of responsiveness from staff or providers regarding messages
- Complaints regarding fees for medical records
In patients' words
"Portal is hard to send messages. No responses. My PA is not on their that wrote my script. The message went to another PA's ox and she never contacted me. I haven't been able to reach her in 2 weeks."
— Apple Maps review (Brigitt B.)"Dr. James Rawlinson has been my primary physician since I moved to the Greater Lansing area 32 years ago. Dr Rawlinson ...and his staff are so thorough, they are always professional, personal and proficient. ... Oh, and the wait time is not very long. Definitely not the norm!"
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