Family Medicine | MSU Health Care | Michigan State University
Family Medicine • East Lansing, MI
Ratings by platform
- Aggregate review sites (e.g., Birdeye, local listings): Approximately 2.2 to 2.3 out of 5 stars (aggregate clinic-wide rating) (50-51 reviews)
- Official MSU Health Care provider profiles: 4.5 to 4.9 out of 5 stars (individual provider ratings) (Varies by provider (ranging from 37 to 123 ratings))
What patients say
Patients praise
- Compassionate and professional medical care from specific providers
- Thorough examinations and attentive listening by some clinicians
- Welcoming and clean clinical environment
Common complaints
- Difficulty reaching the clinic by phone
- Concerns regarding staff professionalism and administrative competency
- Negative experiences with medical diagnostic processes or perceived misdiagnoses
- Historical concerns regarding institutional Title IX and misconduct reporting processes
In patients' words
"My health care provider is good, but for years, the office is almost impossible to contact by phone."
— Birdeye Review Summary"At MSU Health Care Family Medicine | Clinical Center Second Floor, patients consistently share positive experiences highlighting the compassionate care and professionalism of the medical team."
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