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Smilow Cancer Hospital - Yale New Haven Health

OncologyEast Haven, CT

★★★☆☆2.5/523 reviews across 1 platforms

Ratings by platform

  • Yelp/MapQuest: 2.5/5 (based on 23 reviews) (23 reviews)
  • uscompanies.net: Mixed (specific ratings not aggregated reliably) (7 reviews listed)

What patients say

Patients praise

  • High praise for the nursing staff for being exemplary and caring
  • Positive feedback regarding the facility's cleanliness and ease of parking
  • Expertise and straightforward communication from certain medical specialists
  • Convenient layout and accessibility at the main campus

Common complaints

  • Concerns regarding doctor attentiveness or follow-up communications
  • Reports of facility being understaffed, particularly on weekends
  • Long response times for nurse calls in inpatient settings

In patients' words

"First, I want to say that the nursing staff is exemplary. if it were just them, I would be giving a five star endorsement. That said, the absolute worst doctors you could ever imagine."

Yelp/MapQuest Review

"Every time I have gone to smillow to stay, everyone treated my husband and I very well. They make me feel very comfortable when I'm there. My doctor really knows her stuff and she provides me with excellent care."

uscompanies.net Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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