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Smilow Cancer Hospital

Oncology • East Haven, CT

★★★☆☆2.5/523 reviews across 2 platforms

Ratings by platform

  • Yelp/MapQuest: 2.5/5 (23 reviews)
  • uscompanies.net (7 reviews)

What patients say

Patients praise

  • High praise for the nursing staff for being exemplary and caring
  • Positive feedback regarding the facility's cleanliness and ease of parking
  • Expertise and straightforward communication from certain medical specialists
  • Convenient layout and accessibility at the main campus

Common complaints

  • Concerns regarding doctor attentiveness or follow-up communications
  • Reports of facility being understaffed, particularly on weekends
  • Long response times for nurse calls in inpatient settings

In patients' words

"First, I want to say that the nursing staff is exemplary. if it were just them, I would be giving a five star endorsement. That said, the absolute worst doctors you could ever imagine."

— Yelp/MapQuest Review

"Every time I have gone to smillow to stay, everyone treated my husband and I very well. They make me feel very comfortable when I'm there. My doctor really knows her stuff and she provides me with excellent care."

— uscompanies.net Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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