Smilow Cancer Hospital at Yale-New Haven
Oncology • East Haven, CT
Ratings by platform
- Facebook: 90% recommend (1,167 reviews)
- Yelp (via MapQuest): 2.5/5 (23 reviews)
What patients say
Patients praise
- High praise for the nursing staff and their compassionate care
- Recognition of clinical expertise and high-quality treatment outcomes
- Appreciation for the centralized, state-of-the-art facility layout and environment
- Supportive atmosphere for patients and families
Common complaints
- Concerns regarding physician responsiveness and follow-up communication
- Reports of being understaffed, particularly on weekends
- Difficulties in navigating the facility layout
In patients' words
"The care and service were truly top-tier. The nurses were attentive, the set up is very accommodating, the set up is very warming and nice. The workers and staff is great."
— Apple Maps Review"First, I want to say that the nursing staff is exemplary. If it were just them, I would be giving a five star endorsement. That said, the absolute worst doctors you could ever imagine."
— Yelp Review"Woefully understaffed on weekends. No response to nurse call for more than 20 minutes is unacceptable."
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