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Primary Care - Yale New Haven Health

Family MedicineEast Haven, CT

★☆☆☆☆1.0/53 reviews across 1 platforms

Ratings by platform

  • Healthgrades: 1 out of 5 stars (3 reviews (Family Practice & Internal Medicine of New Haven County, LLC))
  • LocalityBiz (DOCS Urgent Care & Primary Care): Not explicitly aggregated, but includes negative feedback (Multiple negative reviews cited)

What patients say

Patients praise

  • Friendly and accommodating staff (reported for some practices)
  • Quick access to appointments for some patients
  • Thorough and attentive care reported by some patients

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Reports of unprofessional staff and doctor behavior
  • Concerns regarding unexpected billing for services or coding issues
  • Difficulty scheduling appointments

In patients' words

"Went for an annual physical.. got a $175 bill??? said they did all these things beyond a physical (lies) and wont fix the coding. Reporting them to the DPH."

Healthgrades review for Family Practice & Internal Medicine of New Haven County, LLC

"The doctor was completely unprofessional! I went in there telling the nurse my symptoms she asked if I wanted testing I said no and seemed it wasn’t a problem... as they are coming into my room i over hear them mocking me... completely unprofessional."

LocalityBiz review for DOCS Urgent Care & Primary Care - East Haven

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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