DOCS Medical
Family Medicine • East Haven, CT
Ratings by platform
- Solv Health: 4.5/5 (2,090 reviews)
What patients say
Patients praise
- Knowledgeable and personable individual doctors
- Convenient weekend hours and walk-in accessibility
- Clean facility environment
- Some staff are reported as polite and friendly
Common complaints
- Long wait times for appointments and walk-ins
- Concerns regarding administrative and staff professionalism/rudeness
- Inconsistent quality of care and follow-up communication
- Difficulties with facility accessibility (e.g., automatic doors)
In patients' words
"Although the staff was super nice, I was very disappointed by the service from the doctors. After waiting an hour in the waiting room, I was put in a private room. I waited just over 3 hours in there..."
— LocalityBiz user review"The Doctor was knowledgeable and personable. I received the utmost care from her. The facility was neat and clean."
— LocalityBiz user review"I saw a man that was very rude and disrespectful to patients and to the ladies working there made me really upset ... a follow -up waited an hour"
— Yelp user reviewMore clinics in East Haven
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