Aurora Family Healthcare
Family Medicine • East Aurora, NY
Ratings by platform
- Vitals: 3.5 to 4.5 out of 5 across individual providers listed at the practice (Varies by physician; aggregate practice reviews are sparse or highly negative on external platforms)
What patients say
Patients praise
- Some individual physicians noted as wonderful/good doctors
Common complaints
- Difficulty communicating with office/nursing staff via phone
- Long hold times when calling the office
- Unprofessional or rude staff interactions
- Concerns regarding medical care quality and oversight
- Frustration with prescription management/script handling
- Cleanliness and sanitary concerns
In patients' words
"If you call it is a guaranteed 20 minute wait to be put on another 10 minute+ hold. You will then be talked down at and what you ask them to do will not be done right if done at all."
— LocalityBiz (East Aurora Family Practice review)"Most of the people working here are incompetent, they don't even know how to send scripts over. Doctors are condescending."
— Yelp (East Aurora Family Practice review)More clinics in East Aurora
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