Primary Care in East Aurora, NY
Family Medicine • East Aurora, NY
Ratings by platform
- Healthgrades (Dr. Kevin McMahon): 4.5/5 stars based on 19 reviews (19)
- US News Doctors (Dr. Elizabeth Weingarten): 5/5 stars based on 53 reviews (53)
- Vitals (Dr. Elizabeth Weingarten): 3.9/5 stars (8 reviews (sampled))
- Vitals (Dr. Shawn Cotton): 3.6/5 stars (9 reviews (sampled))
- Vitals (Dr. David Lawton): 3.8/5 stars (7 reviews (sampled))
What patients say
Patients praise
- Many patients describe the physicians as thorough, caring, knowledgeable, and good listeners
- High appreciation for doctors who take the time to build relationships and demonstrate genuine concern for overall well-being
- Some staff and nurses are described as caring and friendly by certain patients
Common complaints
- Frequent complaints regarding difficulty reaching the office by phone and long hold times
- Reports of rude, unprofessional, or unresponsive administrative and nursing staff
- Frustration with administrative processes and communication failures between providers and patients
- Occasional reports of patients being discharged from the practice with little or no explanation
In patients' words
"Dr. McMahon is very thorough and listens. Not rushed and easy to talk to. I have been going to him for over 30 years."
— Healthgrades"If you call it is a guaranteed 20 minute wait to be put on another 10 minute+ hold. You will then be talked down at and what you ask them to do will not be done right if done at all."
— LocalityBiz"Dr. Weingarten takes the time to listen and work WITH me. She is polite, friendly and geniunely concerned about my wellbeing. Finally, a doctor who cares about her patients."
— Vitals"I received a letter from Dr Lawton today that is he no longer willing to be my doctor with no reason. I called the office and the office manager nor Dr Lawton would speak to me."
— VitalsMore clinics in East Aurora
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