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Shawn E Cotton, MD

Family MedicineEast Aurora, NY

★★★★☆3.9/531 reviews across 3 platforms

Ratings by platform

  • RateMDs: 3.8 / 5 (14 reviews)
  • WebMD Care: 4 / 5 (17 reviews (at time of report))
  • Vitals: 3.6 / 5

What patients say

Patients praise

  • Patients frequently praise Dr. Cotton for his kindness, genuine compassion, thoroughness, and medical knowledge. Long-term patients express strong loyalty, with some reporting 30+ years of care.

Common complaints

  • Negative feedback regarding the office staff and practice operations, specifically related to unorganized management, scheduling difficulties, and perceived lack of competence by PAs in the group practice.

In patients' words

"Hard to believe in today's day and age, the kindness and concern dr cotton has... I have been seeing dr cotton for years now, my husband and I feel we are so very lucky to have a dr like him."

RateMDs user review

"This doctor office is the worst office I have ever been at... unorganized, I have encountered nurses who cant take B/P and dont know how to put pulse-oximeter on your finger..."

RateMDs user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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