Duke Infectious Disease Clinic
Infectious Disease • Durham, NC
Ratings by platform
- Birdeye/Google: 3.4/5 (11 reviews)
- Vitals: 2.5/5 (Not specified (small sample))
What patients say
Patients praise
- High-quality infectious disease medical care
- Appreciation for specific physicians' expertise
Common complaints
- Difficulty reaching the clinic by phone
- Long wait times on hold (20-30+ minutes)
- Frustration with administrative staffing levels
- Patient concerns regarding provider communication and perceived lack of attention to complex cases
In patients' words
"Great place if you need quality infectious disease care."
— Birdeye/Google Reviewer"This department needs to hire more people, everytime I call I am either put on hold for more than 20-30 mins or I am transferred to someone who doesn’t answer their call."
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