Duke Cardiology South Durham
Cardiology • Durham, NC
Ratings by platform
- DukeHealth.org (Dr. Robert W. McGarrah): 4.93 out of 5 (426 ratings, 63 reviews)
- DukeHealth.org (Stephanie L. Nicholls): 4.87 out of 5 (486 ratings, 59 reviews)
- DukeHealth.org (Briana N. Burrow): 4.91 out of 5 (531 ratings, 33 reviews)
- DukeHealth.org (Dr. Thomas Ryan): 4.92 out of 5 (416 ratings, 44 reviews)
- Better Business Bureau (Duke Health): 1/5 stars (3 customer reviews)
What patients say
Patients praise
- High clinician satisfaction ratings
- Clinical expertise and compassionate care
Common complaints
- Billing and insurance processing issues
- Administrative difficulties with appointment scheduling and cancellations
- Communication gaps regarding appointment status and insurance coverage
In patients' words
"billing is a mess, I've provided them with my insurance card for a year. My insurance company contacted them directly,yet they are still billing me directly for a visit from a year ago."
— Better Business Bureau (Review from Denielle C)"Because of an internal miscommunication between two Duke offices, I had to spend several hours on hold... so that I wouldn't get charged for an appointment that had already been cancelled."
— Better Business Bureau (Review from Russ G)More clinics in Durham
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