Atrium Health Wake Forest Baptist Pulmonary, Sleep and ...
Allergy and Pulmonary • Durham, NC
Ratings by platform
- Birdeye (Pulmonology - Premier): 4.9/5 (30 reviews)
- Birdeye (Pulmonary and Critical Care - Cancer Center): 4.6/5 (9 reviews)
- ComplaintsBoard (System-wide): 1.0/5 (7 reviews, 10 complaints)
What patients say
Patients praise
- Professional and knowledgeable providers
- Helpful and kind medical staff
- Effective communication of treatment plans
- Convenient telehealth options
Common complaints
- Long wait times for appointments and while in office
- Difficulty reaching staff or long hold times on phone calls
- General dissatisfaction with hospital-wide administrative processes or complaint resolution
In patients' words
"Very professional and friendly... the visit was informative and successful."
— Patient review for Pulmonology - Premier"I purposely requested the earliest appointment only to wait the better part of an hour to be seen. This is just plain incompetence."
— Patient review for Pulmonary and Critical Care - Davie"I understand the employment pool has shrunk post covid. But 25 minutes on hold is a bit much."
— Patient review for Pulmonary and Critical Care - Cancer CenterMore clinics in Durham
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