Palm Primary Care
Primary Care • Duncanville, TX
Ratings by platform
- Oak Street Health (internal/aggregated): 4.75/5 (155 reviews)
- US News Doctors: 4/5 (47 reviews)
- Healthgrades: 4.3/5 (51 reviews)
- Healthgrades: 5/5 (3 reviews)
- Zocdoc (general category): 4.77/5 (600 reviews)
What patients say
Patients praise
- Providers described as thorough, knowledgeable, and kind
- Appreciation for personalized care plans and preventive focus
- Some providers praised for listening and spending adequate time with patients
- Efficient and friendly experiences reported by some patients
Common complaints
- Difficulty communicating with local clinics due to centralized call centers
- Perceived lack of compassion or insensitivity from some providers
- Concerns regarding office management, insurance handling, and responsiveness to patient needs
- Reports of administrative errors leading to loss of insurance or medication access
- Instances of missed appointments or unexpected provider reassignment
In patients' words
"She was so thorough that I decided then and there to make her my PCP. Friendly, knowledgeable and kind."
— Oak Street Health patient review regarding LaVea Landrum, DNP"She does not care about her patients and is more concerned about insurance and we were treated with no respect."
— Healthgrades patient review regarding Dr. Dawn Gonzalez, MD"Ms. Hernandez is good. Oak Street Health is bad. Having a call center is not working. I need to be able to contact the local clinic."
— Oak Street Health patient review regarding Arcela Hernandez, NPMore clinics in Duncanville
Oak Street Health Duncanville
Patients praise: Helpful nurse practitioners and staff · Generally high aggregate ratings on review platforms.
Baylor Scott & White Health
Patients praise: Competent and knowledgeable medical providers, specifically in oncology and family medicine · Tender Loving Care (TLC) from nursing and support staff.
Edward B. Miller, DDS & Associates, PA
Patients praise: Improved confidence and smile aesthetics for satisfied patients · Professional, caring, and friendly staff interactions in local clinics.
Formula Wellness
Patients praise: Professional and friendly staff · Knowledgeable and caring practitioners (e.g., Tiffany Allen, Dr. Robinson).
Duncanville Family Orthodontics
Patients praise: Professional, knowledgeable, and friendly staff/orthodontists · Clean and modern office environment.
Aqua Dental & Orthodontics
Patients praise: welcoming, friendly, and professional staff · child-friendly atmosphere with aquariums, games, and movies.
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