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Primary Care in Duncanville, TX | Baylor Scott & White Health logo

Primary Care in Duncanville, TX | Baylor Scott & White Health

Primary Care • Duncanville, TX

★★★★☆4.3/5115 reviews across 4 platforms

Ratings by platform

  • Solv Health: 3.28/5 (based on 33 reviews on Solv Health) (33)
  • Apple Maps: 4.4/5 (Apple Maps) (5)
  • U.S. News & World Report: 5/5 (for specific provider Dr. Brian A. Wiley) (70)
  • Trustpilot: 2.5/5 (7)

What patients say

Patients praise

  • Competent and knowledgeable medical providers, specifically in oncology and family medicine
  • Tender Loving Care (TLC) from nursing and support staff
  • Generally positive experiences with specific individual physicians
  • Efficient processes and short wait times at certain locations

Common complaints

  • Billing disputes and complex medical coding issues
  • Frustrations with insurance coverage and unexpected out-of-pocket costs
  • Communication difficulties, including delays in test results or inability to contact physicians directly
  • Reports of poor customer service and administrative challenges
  • Experiences regarding dismissal or refusal of care based on insurance type

In patients' words

"From day one I have been treated so well. DR. REDDY, FRONT DESK, LAB, AND INJECTIONS by CHRIS and EVERYONE who has taken care of me as a patient makes me happy to be there."

— LocalityBiz review

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

— BBB review

"Baylor failed to give informed consent, which includes the cost of the procedure. Baylor and US Anesthesia continue to harass me by email and text..."

— PissedConsumer review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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