Internal Medicine in South Jordan, UT - Intermountain Health
Internal Medicine • Draper, UT
What patients say
Patients praise
- Doctors are frequently described as caring, thorough, and knowledgeable
- High levels of patient trust built over long-term relationships (multiple years/decades)
- Efficient, timely appointments with minimal wait times for some providers
- Professional and friendly office staff in various instances
Common complaints
- Difficulties with prescription refills and communication/follow-through
- Dissatisfaction with new clinic system upgrades impacting administrative efficiency
- Billing and insurance authorization errors
- Occasional reports of rushed visits or impersonal care
In patients' words
"A critical prescription refill was delayed for four days despite multiple follow-ups... This isn’t just an inconvenience; it’s a patient safety issue."
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