Family medicine - Draper Clinic - Intermountain Health
Internal Medicine • Draper, UT
Ratings by platform
- aggregated rating for Draper Clinic: 4.6/5 (384 reviews)
- L. Dustin Robert, DO (Intermountain Health): 4.9/5 (~400 ratings/48 reviews)
- Spenser R. Squire, MD (Intermountain Health): 4.8-4.9/5 (~420-435 ratings/40-47 reviews)
- Benjamin T. Christensen, MD (Intermountain Health): 5.0/5 (390 ratings/46 reviews)
- Bradley M. Prestwich, MD (Intermountain Health): 5.0/5 (93 ratings/18 reviews)
What patients say
Patients praise
- providers are attentive, good listeners, and thorough
- doctors take time to explain medical issues clearly and answer questions
- compassionate and patient-centered care approach
- high patient satisfaction scores for individual practitioners at the clinic
Common complaints
- delays in prescription refills
- difficulties with internal systems/new clinic software updates
- lack of follow-through and communication regarding prescription requests
In patients' words
"Dr. Robert hears me out, gets me the tests I need, and it seems that he just knows what is right for me. ... He values my opinion in deciding a plan of action for my health that I am comfortable with."
— L. Dustin Robert, DO - Patient Review"A critical prescription refill was delayed for four days despite multiple follow-ups. ... This isn’t just an inconvenience; it’s a patient safety issue. ... the lack of follow-through and communication was unacceptable."
— Patient review regarding prescription delays"Dr. Christensen always takes time, doesn’t seem rushed, answers all questions, explains everything clearly and tries to figure out what would work best."
— Benjamin T. Christensen, MD - Patient ReviewMore clinics in Draper
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