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Primary Care Downey Area - Whittier - PIH Health logo

Primary Care Downey Area - Whittier - PIH Health

Primary CareDowney, CA

★★★☆☆3.2/5656 reviews across 3 platforms

Ratings by platform

  • Vivian Health (PIH Health Hospital - Downey): 3.5/5 stars (8 reviews)
  • PIH Health Whittier Hospital: 3.2/5 stars (648 reviews)
  • Yahoo Local (PIH Health Family Medicine Residency Downey): 2.5/5 stars

What patients say

Patients praise

  • Many patients report attentive, caring, and professional doctors and nurses
  • Favorable feedback regarding communication during visits with specific physicians
  • Some patients note efficient and friendly service in specific departments

Common complaints

  • Long wait times for appointments and in waiting rooms
  • Difficulty scheduling appointments or reaching staff by phone
  • Reports of unprofessional office staff or communication issues
  • Inconsistent responsiveness from nursing staff in hospital settings

In patients' words

"The nurse and Dr. Patel are very, very attentive, very caring... She took her time... made me feel really comfortable."

PIH Health Physician Profile (Dr. Karen Patel)

"You are not allowed to see your pcp; good luck trying to get an appointment., you will be on hold for more than an hour"

Yahoo Local Review (PIH Health Family Medicine Residency Downey)

"The services provided in the ER were excellent... BUT, the nurses need more training... after calling the nurse for some assistance, some of them took forever to come and help."

PIH Health Whittier Hospital Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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