Physical Therapy in Downey | Cal Rehab
Physical Medicine & Rehabilitation • Downey, CA
Ratings by platform
- Yelp: 3.0/5.0 (~24 reviews)
- Company Website/Google Reviews (as reported on PRN): 4.8/5.0 (~200 reviews)
What patients say
Patients praise
- Effective and professional physical therapy care
- Knowledgeable and patient therapists who listen to patients' needs
- Tailored and progressive therapy programs
- Clean and well-staffed facility
Common complaints
- Poor customer service, particularly over the phone
- Difficulty scheduling or reaching staff by phone
- Frequent staff turnover causing inconsistency in service
- Some reports of unprofessional front desk interactions
In patients' words
"It’s the therapists at California Rehab in Downey that make this such an awesome place. They listen to what you have to say, and their skills are awesome. My program is tailored to my needs so that I heal properly."
— Cal Rehab website patient testimonial"Extremely horrible customer service. Good luck getting ahold of someone when calling 562-923-4704. These people answer and immediately place you on hold for over 20 mins you call back and the same..."
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