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California Rehabilitation & Sports Therapy - Downey - MemorialCare

Physical Medicine & RehabilitationDowney, CA

★★★★★4.6/5231 reviews across 2 platforms

Ratings by platform

  • Google Reviews: 4.8/5 (207 reviews)
  • Yelp: 3.0/5 (24 reviews)

What patients say

Patients praise

  • Professional, knowledgeable, and competent physical therapists
  • Clean and welcoming environment
  • Effective, tailored rehabilitation programs
  • Supportive and patient staff overall

Common complaints

  • Poor customer service, particularly with phone responsiveness and front desk staff
  • Lack of clarity regarding billing and copays
  • Frequent staff turnover

In patients' words

"My RPT, DPT, PT Assistant, PT Aides and Clerical staff all have been extremely supportive and helpful with the care I’ve received."

Patient review via Seeic2019.es

"Extremely horrible customer service. Good luck getting ahold of someone when calling 562-923-4704. These people answer and immediately place you on hold for over 20 mins you call back and the same..."

Patient review on Yelp/MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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