
California Rehabilitation & Sports Therapy - Downey - MemorialCare
Physical Medicine & Rehabilitation • Downey, CA
Ratings by platform
- Google Reviews: 4.8/5 (207 reviews)
- Yelp: 3.0/5 (24 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and competent physical therapists
- Clean and welcoming environment
- Effective, tailored rehabilitation programs
- Supportive and patient staff overall
Common complaints
- Poor customer service, particularly with phone responsiveness and front desk staff
- Lack of clarity regarding billing and copays
- Frequent staff turnover
In patients' words
"My RPT, DPT, PT Assistant, PT Aides and Clerical staff all have been extremely supportive and helpful with the care I’ve received."
— Patient review via Seeic2019.es"Extremely horrible customer service. Good luck getting ahold of someone when calling 562-923-4704. These people answer and immediately place you on hold for over 20 mins you call back and the same..."
— Patient review on Yelp/MapQuestMore clinics in Downey
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