Primary Care Services | WDH - Wentworth-Douglass Hospital
Primary Care • Dover, NH
Ratings by platform
- U.S. News & World Report: individual primary care doctors often receive 4 to 5 out of 5 stars (varies (e.g., 11 to 29 reviews per doctor listed))
- Leapfrog Group: 94% patients' overall rating of the facility
- WebMD: 1 rating (5 stars) (1 review)
What patients say
Patients praise
- some individual providers described as kind and engaged
- pleasant experiences with reception and nursing staff reported by some patients
- timely responses to messages by some care teams
- many individual primary care physicians receive positive ratings on platforms like U.S. News
Common complaints
- difficulties with referral processes
- long wait times for appointments for established patients
- reports of arrogant or condescending bedside manner by some providers
- concerns regarding timely communication and follow-through
In patients' words
"I have never had any problems with this practice at all. My PCP and/or his nurse have always been very pleasant and answered any messages from me in a very timely manner."
— LocalityBiz (Internal Medicine Patient Review)"If you need healthcare, don't go here! More than 5 weeks without diabetic shot and all Mackenzie can do is screw around and LIE."
— LocalityBiz (Internal Medicine Patient Review)"She met me prepared, having read my chart. She was kind and engaging. I’m glad to have made the change."
— WebMD (Internal Medicine Patient Review)More clinics in Dover
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