DMC Primary Care at Dover
Primary Care • Dover, NH
Ratings by platform
- DMC Primary Care Official Site: 4.70 out of 5 (27,727 ratings)
- Trustindex.io (General DMC aggregation): 4.2 out of 5 (Not explicitly stated total, aggregated from various sources)
What patients say
Patients praise
- Large established practice with 60+ years of experience
- Broad availability of integrated services (imaging, labs, specialists) on-site
- Large number of patient ratings contributing to a generally high aggregate score on official site
Common complaints
- Difficulties obtaining in-person appointments due to symptom-based restrictions
- Issues with administrative staff responsiveness and professionalism
- Complaints regarding timely communication and follow-up on messages/calls
- Perceived impersonal care and focus on revenue over patient well-being
- Challenges with referral processes
In patients' words
"We had a good experience some years back but this place has become a risk to your health. They push telephone appointments and deny in person visits... Unprofessional from the people who answer the phone to the doctors and the office."
— Trustindex.io Patient Review"Worst customer service, the doctors only care about money, if u ask for a referral u need at least 3 months to get it."
— Trustindex.io Patient ReviewMore clinics in Dover
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