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Dover Office | Delaware Back Pain & Sports Rehabilitation Centers

Pain ManagementDover, DE

★★★☆☆3.3/547 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.1/5 (13)
  • PainClinics.com: 3.8/5 (34)

What patients say

Patients praise

  • Some patients may perceive service as adequate or acceptable, reflected in higher aggregate ratings on certain directories

Common complaints

  • Poor physician bedside manner and lack of communication
  • Concerns over high costs and billing inaccuracies
  • Unprofessional front office staff
  • Perception of ineffective treatment or "scam" practices
  • Lack of thorough patient examinations

In patients' words

"The receptionists and back office are ruthless. Not friendly at all Yes, and as others say, I was charged almost 200$ for obtaining my records. Total disgrace, money grabbing Richards!"

LocalityBiz

"This is the worst treatment by a physician I have ever experienced. Called several times to speak to Dr Smith and she will not return phone calls and definitely does not listen to her patients when there is a problem."

Yelp

"Doctor never looked at MRI I was asked to obtain and brought with me to 10 minute consultation. No exam. Simply said he didn't think they could help my back pain. Bill was $240 for nothing."

USCompanies.net

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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