CCRM Fertility of Dover
Fertility Clinic • Dover, DE
Ratings by platform
- Real Patient Ratings: 4.8/5 (96.0% satisfaction) based on 752 ratings for CCRM Fertility Delaware (Newark & Dover) (752)
- FertilityIQ: 9.2/10 (82% strongly recommend) (195 reviews (across all locations))
What patients say
Patients praise
- Kind, friendly, and professional staff across doctors, nurses, and office personnel
- Clean and relaxing office environment
- Efficient, quick service and good communication
- Compassionate, empathetic, and transparent care, especially regarding treatment processes and costs
Common complaints
- Concerns regarding the billing department, including reports of rude or unprofessional behavior, confusion over costs, and aggressive charging for covered services
- Limited availability of the Dover office (some patients reporting it is only open 3 days a week)
- Infrequency of direct doctor visits, with most appointments handled by nurses or other staff
In patients' words
"Overall, the whole process was flawless at RADfertility and I have a lot to compare it to. They made me feel like a person with a fighting chance to have a baby regardless of all of the hardship that I had previously gone through."
— CCRM Fertility patient success story"The biggest problem I have with RAD is the fact that their Dover office is only open 3 days a week... Being a patient who is located closest to their Dover site makes it frustrating when I need to go north for my appointments as it is time consuming and costly."
— FertilityIQ patient review"The only complaint I have about RAD is their billing department. They were very unhelpful and rude. They were very unclear about the hidden/additional costs of an IVF cycle and I was surprised with a huge balance at the end."
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