Reproductive Endocrinology and Infertility in Dover, DE
Fertility Clinic • Dover, DE
Ratings by platform
- RealPatientRatings & FertilityIQ: 4.7/5 (323 ratings) for RADfertility (CCRM) Dover office; clinic-wide 9.2/10 on FertilityIQ (323 (RealPatientRatings); 195 (FertilityIQ) for RADfertility/CCRM)
- WebMD (Dr. Wendy Schillings): 3.0/5 (23)
- FertilityIQ (Delaware Institute for Reproductive Medicine): 9.3/10 clinic; 9.8/10 individual physician (Emelia Bachman) (68 (Clinic); 51 (Dr. Bachman))
What patients say
Patients praise
- Compassionate, friendly, and professional staff
- Clear communication and thorough explanations of treatment plans
- Comfortable, clean, and welcoming environment
- Supportive bedside manner from physicians, including Dr. Wendy Schillings
- Convenient onsite lab services at some locations
Common complaints
- Limited availability (Dover office open only 3 days/week)
- Communication challenges, particularly regarding billing, patient portals, and timely follow-up
- Occasional administrative errors, such as mismanaged medication orders or lost paperwork
- Difficulty getting hold of certain staff members like IVF coordinators
In patients' words
"Everyone there was so kind and empathetic. Going through infertility is such a hard lonely battle to fight but it felt like everyone there was on my side and rooting for me."
— RADfertility patient review"They had communication issues which resulted in me having to do multiple biopsies instead... it was difficult to arrange to start the IVF medications."
— DIRM patient reviewMore clinics in Dover
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