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Bayhealth Family Medicine, Dover

Family MedicineDover, DE

★★★★★4.8/5412 reviews across 3 platforms

Ratings by platform

  • Bayhealth Official/Press Ganey (Dr. Ankomah): 4.9/5 (256 ratings)
  • Bayhealth Official/Press Ganey (Dr. Parise): 4.8/5 (104 ratings)
  • Healthgrades (Dr. Ankomah): 4.7/5 (52 ratings)

What patients say

Patients praise

  • High satisfaction with the quality of care and bedside manner of specific physicians (e.g., Dr. Ankomah, Provider McCalister)
  • Physicians are reported to be good listeners, thorough, and do not rush appointments
  • Many patients report that the medical staff is knowledgeable and caring

Common complaints

  • Difficulty reaching staff by phone and getting call backs
  • Administrative issues, including problems with prescription refills, referral processing, and scheduling delays
  • Perceived turnover of physicians and medical staff
  • Dissatisfaction with front desk customer service and perceived lack of empathy
  • Concerns about appointment availability and wait times

In patients' words

"Constant revolving door of doctors… Impossible to get prescription refills—they frequently do not respond in a timely manner on MyChart, do not pick up the phone even when the office is open."

Patient Review, LocalityBiz

"My experiences with Dr. Ankomah have been positive. She listens, explains, and make referrals as necessary. She follows up as needed. Staff is helpful and pleasant."

Patient Review, Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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