Mass General Brigham
Obstetrics and Gynecology • Dover, NH
Ratings by platform
- Birdeye (Wentworth-Douglass Hospital): 3.7/5 stars (994 reviews)
- Mass General Brigham official provider ratings: 4.7 to 5.0/5 stars (Varies by individual provider (e.g., 50-140+ reviews per provider))
What patients say
Patients praise
- Providers are frequently described as professional, caring, knowledgeable, and good listeners
- Patients appreciate providers who take time to explain treatment plans and answer questions thoroughly
- Positive experiences with clinical staff in primary care and specialty settings (e.g., OBGYN)
- Some patients report feeling comfortable and supported during medical procedures
Common complaints
- Complaints regarding billing practices, specifically "double billing" or surprise charges at the Express Care facility
- Reports of long wait times in the Emergency Department
- Concerns regarding administrative policies, such as being turned away for minor appointment lateness
In patients' words
"BILLING NIGHTMARE... The doctor we saw was fantastic and I am really grateful for him, the billing however will make us never come back."
— User review on localitybiz.com"I would recommend him because he really listens and he cares about his patients. That's my impression."
— Patient rating on Mass General Brigham doctor profile"I always feel heard and understood and she always answers all of my questions. I feel very supported by her and am grateful to have her as my provider."
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