Dover, DE Outpatient Rehab | Drug & Alcohol Abuse Treatment in ...
Addiction and Substance Abuse Treatment • Dover, DE
Ratings by platform
- ScoreDoc (Savida Health): 4.9/5 (26)
- Rehab.com (Connections CSP): 3.9/5 (199)
- Rehab.com / Birdeye (Dover Behavioral Health System): 2.4/5 to 2.7/5 (271 to 534)
What patients say
Patients praise
- Helpful and caring individual staff members
- Effective intensive outpatient programming for some patients
- Clean, welcoming, and professional environment (specifically noted for Savida Health)
- Compassionate treatment approach (specifically noted for Savida Health)
Common complaints
- Safety and security concerns (e.g., violence, fights between patients)
- Inadequate staff responsiveness and professionalism (e.g., staff on cell phones, poor communication)
- Poor facility conditions (e.g., cleanliness issues, reported roach infestation)
- Complaints regarding discharge procedures and medication management
- Reports of feeling dismissed, unheard, or treated poorly by staff
In patients' words
"The staff truly cares and they treat you like a Human being Vs a recovering addict. I think two of the most important qualities to have when dealing with people are to have compassion and empathy and I get that when I’m speaking with any of the staff at this Location."
— ScoreDoc Reviewer (Savida Health)"They don't care. They techs, especially Kimme, are on their cellphones. Ypu get punched there by another patient in the lunch line, and they will refuse to call the police."
— Birdeye Reviewer (Dover Behavioral Health System)"Failure to respond to 3 complaint(s) filed against business"
— Better Business Bureau (Dover Behavioral Health System)More clinics in Dover
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