Ready Care: Dixon & Sterling | CGH Medical Center
Urgent Care • Dixon, IL
Ratings by platform
- CGH Medical Center Provider Portal: 4.9 out of 5 stars (25 ratings (specifically for a provider at CGH Dixon Medical Center))
What patients say
Patients praise
- Quick service reported by some patients
- Positive feedback regarding clinical staff, including nurses and nurse practitioners for their attentiveness and communication skills
- Compassionate care from physicians who take time to explain treatment plans
- Convenience of walk-in services and on-site X-ray/lab facilities
Common complaints
- Instances of reported rudeness or impatient behavior by reception staff
- Concerns regarding waiting room privacy and overheard staff conversations
- Occasional delays in scheduling or perceived inefficiencies in clinic operations
In patients' words
"Dixon was soo bad.. rude woman at the desk we walked out went to Sterling got checked in, seen, diagnosed and prescription called in faster ..."
— Facebook User Comment"Rachel Deets listened to my concerns and treated me with respect and care. Also, she explained my treatment thoroughly and how it is supported by research. Cierra the RN was wonderful as well."
— LocalityBiz ReviewMore clinics in Dixon
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