Primary Care Detroit, MI
Internal Medicine • Detroit, MI
Ratings by platform
- Birdeye (Wayne Health Detroit Mack Health Center): 2.4/5 (43)
- Corewell Health (Dr. Kevin I Frankel): 4.9/5 (324)
- Healthgrades (Dr. Marjan Moghaddam): 4.9/5 (45)
- WebMD (Dr. Marjan Moghaddam): 5.0/5 (19)
- Birdeye (Oak Street Health Jefferson Village): 4.5/5 (77)
- Seniors.fyi (Mercy Primary Care Ctr): 4.2/5 (16)
What patients say
Patients praise
- Providers described as thorough, professional, knowledgeable, and caring
- Clinics recognized for taking the time to listen to patient concerns and explain medical conditions clearly
- Appreciation for accessible care, including telehealth options and dedicated support lines
- Staff praised for being helpful, going the extra mile, and fostering a supportive atmosphere for chronic condition management
Common complaints
- Difficulty scheduling or rescheduling appointments, including frequent last-minute cancellations by clinics
- Long wait times at clinics and delayed follow-up on test results
- Rudeness or poor attitude from front-desk and administrative staff
- Communication issues, including failure to return calls or respond to inquiries
- Billing issues and lack of transparency regarding account balances
- Transportation barriers preventing patients from attending appointments for chronic disease management
In patients' words
"They took THREE WHOLE HOURS it sucks like if you are sick you will be dead by the time the doctor checks on you."
— LocalityBiz (EPIC Primary Care)"He really listens. The appointments are always quick but I never feel rushed. He asks if I have questions and answers all of them."
— Corewell Health (Dr. Kevin I Frankel)"Dr. Moghaddam and team are the best with listening and and addressing all your health care needs. She also replies quickly to online messages."
— Healthgrades (Dr. Marjan Moghaddam)"Each time I make an appointment, they call the day before to cancel. No offer to reschedule. I have been trying to get blood work done for over a year."
— LocalityBiz (Oak Street Health Rosedale Park)More clinics in Detroit
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