Henry Ford Cancer | Henry Ford Health - Detroit, MI
Cancer Care • Detroit, MI
Ratings by platform
- Birdeye: 4.2/5 stars (based on 39 reviews) (39 reviews)
- Facebook: 96% recommend (37 reviews)
What patients say
Patients praise
- High performing cancer care facility rated by U.S. News & World Report
- Compassionate and skilled nursing/clinical staff in many departments
- Effective specialized clinics like OncoStat for side-effect management
- Strong focus on integrative medicine and patient-reported outcomes
- Valuable patient education and support resources
Common complaints
- Issues with phone system and appointment scheduling/delays
- Reports of dismissive bedside manner or lack of clear communication from some providers
- Perceived lack of comprehensive care options in specific cases
In patients' words
"The doctors, especially Dr. Walker and her staff, nurses and everyone that treated me could not have been more professional, courteous and kind. The building is very nice and parking is free."
— Birdeye review"Communication about appointments was inconsistent, the approach felt dismissive, and there was little acknowledgment... We decided to seek care elsewhere, and the difference has been night and day."
— Birdeye review"I only saw caring and friendly people. The care team was immediate, and they were always willing to work with my schedule since I was driving 40 miles to downtown Detroit. You won’t find that anywhere else."
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