UW Medicine Primary Care at Kent-Des Moines
Urgent Care • Des Moines, WA
Ratings by platform
- Birdeye: 3.3/5 (119)
- Yelp: 2.6/5 - 3.0/5 (22-23)
What patients say
Patients praise
- Specific doctors cited as helpful and long-term care providers
- Convenience of location and availability of evening/same-day appointments
Common complaints
- Scheduling and administrative errors
- Unprofessional staff/call center interactions
- Perception of impersonal or rushed care ("jiffy lube of healthcare")
- Issues with insurance and billing policies
In patients' words
"Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call center or reception made!!! The doctors at this location are also below standards within service."
— Yelp user review (Neye G.)"It honestly feels like the jiffy lube of healthcare, in and out as fast as possible, and you only matter when you are..."
— Yelp user review (Sun W.)"I am definitely a fan of this location. Particularly DR. Matthew Blessing who has been caring for my now 8 year old since she was 2 weeks old."
— Yelp user review (Barra B.)More clinics in Des Moines
Midway Clinic Near Me | HealthPoint | Washington
Patients praise: Some patients report positive, long-term experiences with specific doctors and healthcare providers · Recognition of compassionate care from some individual staff members, such as pharmacists.
Find Urgent Care and Express Care at UnityPoint Health
Patients praise: Helpful and caring staff/clinicians in some reviews · Short wait times during off-peak hours (some reviews).
MercyOne Urgent Care and Convenient Care
Patients praise: Compassionate and skilled pediatric providers · Convenient location and extended hours.
Physical Therapy
Patients praise: Highly professional, kind, and knowledgeable staff · Personalized one-on-one care and effective communication.
Physical Therapy in Des Moines | The Iowa Clinic
Patients praise: attentive and caring staff · knowledgeable and professional therapists.
Sean Liu Orthodontics | Expert Orthodontic Care in WA
Patients praise: Professional and caring staff · Effective orthodontic results for both adults and children.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.