Midway Clinic Near Me | HealthPoint | Washington
Urgent Care • Des Moines, WA
Ratings by platform
- HelpConnectUSA: 3.8/5 (385)
What patients say
Patients praise
- Some patients report positive, long-term experiences with specific doctors and healthcare providers
- Recognition of compassionate care from some individual staff members, such as pharmacists
- Appreciation for the diversity of the clinic's staff
Common complaints
- Difficulties reaching the clinic via phone, including long wait times and reliance on a centralized call center
- Reports of rude or unhelpful front desk and administrative staff
- Issues with prescription refills, pharmacy delays, and medication management
- Communication breakdowns, including mismanaged medical records and canceled appointments
- Patients feeling that their concerns and complaints are not adequately addressed by the organization
In patients' words
"This is the absolute best group of doctors anywhere. I've been a patient with Midway Health Point for 3 yrs and I've never been treated with such respect and genuine concern for my well-being."
— Yelp via MapQuest"Its like all they can do is re ferrals!!! Dont have a real emergency they cant do s* for you!! You call they have a attitude or dont know!!! And to get someone to answer a real question is like finding a needle in a haystack!!!!"
— BeautiHost"The honest answer is after poor health care from this poorly ran organization has failed to provide decent health care. I have been weeks without medication. I am a diabetic"
— PissedConsumerMore clinics in Des Moines
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