Find Urgent Care and Express Care at UnityPoint Health
Urgent Care • Des Moines, WA
Ratings by platform
- Solv (UnityPoint Clinic, Southglen - Urgent Care in Des Moines, IA 50320): 5.0/5 average rating (2 patients) (2 patient ratings/reviews)
- WebMD (Unitypoint Clinic Family Medicine And Urgent Care At Lakeview): 2 ratings / 2 reviews (rating value not shown in snippet) (2)
- Google (UnityPoint Clinic - Express at Jordan Creek) via urgentcare.directory: 3.2/5 (108 Google reviews)
- Yelp (Unitypoint Clinic - Express West Des Moines): Rating not shown in provided snippet (Not shown in provided snippet)
What patients say
Patients praise
- Helpful and caring staff/clinicians in some reviews
- Short wait times during off-peak hours (some reviews)
- Ability to handle non-emergency situations promptly
- Modern amenities and professional staff (noted by some reviewers)
Common complaints
- Long waits / slow check-in and perceived inefficiency
- Rude/unempathetic staff and lack of bedside manner
- Refusals or turning away patients / issues with online scheduling or being told they need appointments
- Perceived limited services (e.g., not drawing blood for same-day results)
In patients' words
"“Took forever to check me in. Saw at least 3 other patients before me… Don’t bother with this place. The people are rude as anything.”"
— localitybiz review for UnityPoint Clinic Urgent Care - Ingersoll (Des Moines, IA)"“They stated they don’t draw blood for same-day results, that they are ‘limited’ in the services they provide.”"
— localitybiz review for UnityPoint Clinic Urgent Care - Lakeview (West Des Moines, IA)"“Melissa was not empathetic… My daughter fainted… and [she] just looked at me and shrugged. … No bedside manner.”"
— WebMD page for Unitypoint Clinic Family Medicine And Urgent Care At Lakeview"“While their 3.2-star rating from 108 Google reviews suggests mixed patient experiences, many visitors appreciate the clinic's accessibility and consistent hours.”"
— urgentcare.directory page referencing Google reviews for UnityPoint Clinic - Express (Jordan Creek)More clinics in Des Moines
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