UnityPoint Health Physical Therapy and Rehabilitation Services
Physical Therapy • Des Moines, IA
Ratings by platform
- Yelp (General UnityPoint Health Des Moines): 2.5 out of 5 stars (based on 16 reviews) (16 reviews)
What patients say
Patients praise
- Highly trained, empathetic, and professional physical therapists
- Effective treatment plans that improved patient mobility, strength, and pain relief
- Supportive and welcoming administrative/front-desk staff at several locations
Common complaints
- Concerns regarding hospital-level billing rates at specific locations
- Reports of delayed scheduling or communication from administrative staff
- Complaints about billing department processes and lack of resolution for complex cases
In patients' words
"The therapist team at UP are highly trained, very empathetic and supportive, just the best experience one could hope for."
— Patient review for West Des Moines location"Don’t go to this office unless you want to get charged hospital rates. They won’t tell you this up front."
— Patient review for Blank Children's Pediatric Therapy (West Des Moines)"Therapist are great, they are nice and gentle and go at you pace and what you can do."
— Patient review for Younker Rehabilitation ClinicMore clinics in Des Moines
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