Physical Medicine & Rehab - West Des Moines - The Iowa Clinic
Physical Medicine & Rehabilitation • Des Moines, IA
Ratings by platform
- The Iowa Clinic website: 4.8 out of 5 stars (specific to Physical Medicine & Rehab providers) (85 ratings)
- Vitals.com: 4.5 out of 5 stars (average for West Des Moines Campus)
What patients say
Patients praise
- Some patients report friendly and professional staff encounters
- Convenience of having multiple medical services located in one campus
- Supportive experiences with specific individual doctors and nurses
Common complaints
- Billing inaccuracies and opaque cost estimation processes
- Difficulties with administrative/scheduling staff and communication between departments
- Reports of dismissive or unprofessional bedside manner by some providers
- Challenges regarding patient access and termination of provider-patient relationships
In patients' words
"I like my Dr but the clinic itself is the most unorganized office I've ever seen. Today was the last straw I will be changing Drs."
— uscompanies.net review"In no other area of life is a cost estimate given with the caveat that (it) may be entirely different from the final bill you receive and you'll just have to live with it."
— Des Moines Register articleMore clinics in Des Moines
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