
Pediatrics - West Des Moines
Pediatrics • Des Moines, WA
Ratings by platform
- The Iowa Clinic Pediatrics - West Des Moines Campus (Birdeye): 4.5 / 5 (11 reviews)
- UnityPoint Clinic Pediatrics Lakeview (Vitals): 4.3 / 5 (not stated)
- Dr. David M. Craven (US News): 5 / 5 (12 reviews)
- Dr. Amy Wallin (WebMD): 4.5 / 5 (10 ratings (1 review))
- Dr. Rhonda J. Enserro (Vitals profile; rating shown in page snippet): not clearly stated in snippet (not clearly stated in snippet)
- UnityPoint Clinic Pediatrics - Walnut Creek (LocalityBiz): contains 1-star reviews but no aggregate rating shown in snippet (not stated)
What patients say
Patients praise
- Good bedside manner and caring attention to children
- Doctors listen to parents and take time to answer questions
- Staff/helpful support and minimal wait reported for some visits
Common complaints
- Difficulty getting seen for non-routine issues / appointment availability constraints
- Rude or unhelpful front desk/staff experiences
- Billing problems leading to collections
- Occasional complaints about staff behavior (e.g., nurse conduct)
In patients' words
"“Dr. Pelzer is a knowledgeable, patient and fun pediatrician... Always listens to us and values our input as parents. Highly recommend him as a pediatrician.”"
— Birdeye review (The Iowa Clinic Pediatrics - West Des Moines Campus)"“...if you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck.”"
— LocalityBiz excerpt (The Iowa Clinic Pediatrics Department - West Des Moines Campus)"“Awesome doctors but front desk doesnt have to be so rude. Two times now. Needs addressed”"
— LocalityBiz excerpt (UnityPoint Clinic Pediatrics - Walnut Creek)"“...I received a call from collections today regarding a bill that was sent 17 months ago... Being sent to collections is infuriating.”"
— LocalityBiz excerpt (UnityPoint Clinic Pediatrics - Walnut Creek)More clinics in Des Moines
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