The Iowa Clinic
Pediatrics • Des Moines, WA
What patients say
Patients praise
- Good bedside manner and caring attention to children
- Doctors listen to parents and take time to answer questions
- Staff/helpful support and minimal wait reported for some visits
Common complaints
- Difficulty getting seen for non-routine issues / appointment availability constraints
- Rude or unhelpful front desk/staff experiences
- Billing problems leading to collections
- Occasional complaints about staff behavior (e.g., nurse conduct)
In patients' words
"“Dr. Pelzer is a knowledgeable, patient and fun pediatrician... Always listens to us and values our input as parents. Highly recommend him as a pediatrician.”"
— Birdeye review (The Iowa Clinic Pediatrics - West Des Moines Campus)"“...if you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck.”"
— LocalityBiz excerpt (The Iowa Clinic Pediatrics Department - West Des Moines Campus)More clinics in Des Moines
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