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Pediatrics - West Des Moines

PediatricsDes Moines, WA

★★★★★4.7/533 reviews across 4 platforms

Ratings by platform

  • The Iowa Clinic Pediatrics - West Des Moines Campus (Birdeye): 4.5 / 5 (11 reviews)
  • UnityPoint Clinic Pediatrics Lakeview (Vitals): 4.3 / 5 (not stated)
  • Dr. David M. Craven (US News): 5 / 5 (12 reviews)
  • Dr. Amy Wallin (WebMD): 4.5 / 5 (10 ratings (1 review))
  • Dr. Rhonda J. Enserro (Vitals profile; rating shown in page snippet): not clearly stated in snippet (not clearly stated in snippet)
  • UnityPoint Clinic Pediatrics - Walnut Creek (LocalityBiz): contains 1-star reviews but no aggregate rating shown in snippet (not stated)

What patients say

Patients praise

  • Good bedside manner and caring attention to children
  • Doctors listen to parents and take time to answer questions
  • Staff/helpful support and minimal wait reported for some visits

Common complaints

  • Difficulty getting seen for non-routine issues / appointment availability constraints
  • Rude or unhelpful front desk/staff experiences
  • Billing problems leading to collections
  • Occasional complaints about staff behavior (e.g., nurse conduct)

In patients' words

"“Dr. Pelzer is a knowledgeable, patient and fun pediatrician... Always listens to us and values our input as parents. Highly recommend him as a pediatrician.”"

Birdeye review (The Iowa Clinic Pediatrics - West Des Moines Campus)

"“...if you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck.”"

LocalityBiz excerpt (The Iowa Clinic Pediatrics Department - West Des Moines Campus)

"“Awesome doctors but front desk doesnt have to be so rude. Two times now. Needs addressed”"

LocalityBiz excerpt (UnityPoint Clinic Pediatrics - Walnut Creek)

"“...I received a call from collections today regarding a bill that was sent 17 months ago... Being sent to collections is infuriating.”"

LocalityBiz excerpt (UnityPoint Clinic Pediatrics - Walnut Creek)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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