Eye Doctor Des Moines | Ophthalmologist Des Moines
Ophthalmology • Des Moines, IA
Ratings by platform
- TrustReviewers.com (Des Moines Eye Care): 4.6 out of 5 (38)
- Vitals.com (Dr. Jeffrianne S. Young): 4.2 out of 5 (29)
- Birdeye (Eye Care Partners): 3.7 out of 5 (11)
- Vitals.com (Dr. James F. Lawler): Not explicitly stated (14 ratings total) (14)
- Healthgrades (Dr. Christy Benson): 5.0 out of 5 (7)
- WebMD (Dr. Naveen Husain): 4.0 out of 5 (3)
- Healthgrades (Dr. Syed Husain): 4.3 out of 5 (52)
- WebMD (Dr. David Ball): 4.5 out of 5 (15)
What patients say
Patients praise
- Knowledgeable and thorough medical care
- Friendly and approachable demeanor from some doctors
- Successful surgical outcomes (cataract, LASIK)
- Clear explanation of tests and treatment options by providers
- Efficient appointment experiences for some patients
Common complaints
- Rude or unprofessional front desk and administrative staff
- Slow service and long wait times
- Inconsistent communication or lack of thorough explanation regarding procedures/conditions
- Occasional billing or scheduling issues (e.g., losing information, charging for non-covered services)
- Instances of feeling dismissed or treated poorly during consultations
In patients' words
"Dr. Lawler is the most patient, kind, and thorough doctor I've ever had--ophthalmologist or otherwise. ... He really goes the extra mile for his patients."
— Vitals.com review for Dr. James F. Lawler"Best cataract Doctor! I was very nearsighted, -9 and -14, and Dr. Husain expertly corrected my eyes. For two years I have been glasses-free!"
— Healthgrades review for Dr. Syed Husain"Slowest services I have ever received! The lady who schedules appointments and checks you out is so rude I couldn't believe it!"
— TrustReviewers.com review for Des Moines Eye Care"[She] acted annoyed with my father's appointment while we were there. We were treated as we were wasting her time."
— Vitals.com review for Dr. Jeffrianne S. YoungMore clinics in Des Moines
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