West Des Moines OB/GYN Associates | Women's Health Center
Obstetrics & Gynecology • Des Moines, IA
Ratings by platform
- Birdeye (for Dr. Jennifer Booth/WDM OBGYN Associates): 3.7/5 stars (12 reviews)
What patients say
Patients praise
- Some patients report warm, welcoming, and helpful care
- Specific staff members praised for being friendly and informative
- Positive experiences with prenatal and obstetric care from some patients
Common complaints
- Difficulties in reaching staff via phone and getting call backs
- Concerns regarding billing, unexpected charges, and insurance documentation errors
- Feeling rushed during appointments and long wait times
- Reports of poor bedside manner or lack of empathy from some providers
In patients' words
"The doctors themselves are okay but the problem is the office management. It is very frustrating and time consuming to get anyone on the phone... There’s a reason this office has poor reviews. I’m finally switching to somewhere else."
— LocalityBiz review"Every single doctor, nurse, and admin that I came into contact with over half a dozen visits and multiple phone calls was wonderful. Extremely competent and efficient, while also being very caring and empathetic."
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