Obstetrics & Gynecology - West Des Moines
Obstetrics and Gynecology (OB-GYN) • Des Moines, WA
Ratings by platform
- Birdeye (The Iowa Clinic OB/GYN West Des Moines): 3.1 out of 5 (36 reviews)
- Healthgrades (Dr. Erin Lehman): 4.5 out of 5 (24 ratings)
- Healthgrades (Dr. Jennifer Gabel): 2.6 out of 5 (15 ratings)
- Birdeye (Central Iowa Obgyn): 4.0 out of 5 (78 reviews)
What patients say
Patients praise
- Supportive and friendly individual doctors and nurses
- Effective, skilled surgical and medical care from specific providers
- Helpful, clear communication from some providers during stressful health concerns
- Long-term patient loyalty to specific doctors
Common complaints
- Difficulty reaching staff or getting return calls
- Inefficient office management and lost documentation/referrals
- Negative experiences with bedside manner and perceived lack of empathy
- Billing and insurance coordination issues
- Long wait times or perceived unresponsiveness during urgent medical situations
In patients' words
"Honestly the worst experience I have EVER had with an OB... unprofessional delivery regarding a miscarriage."
— Birdeye user review of The Iowa Clinic OB/GYN West Des Moines"The doctors themselves are okay but the problem is the office management. It is very frustrating and time consuming to get anyone on the phone, to get messages through, or get anyone to call you back."
— LocalityBiz user review of OBGYN Associates of Des Moines"Incredibly professional and her overall skill set in communicating with us and helping us understand... Whatever she gets paid it’s not enough."
— Healthgrades user review of Dr. Erin LehmanMore clinics in Des Moines
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